Dated : 05 October 2022
YallaXash Finance pays a particular attention to the protection of privacy. Therefore, we are committed to respect the privacy of the personal information we collect.
Information We Collect
We will collect the following information about you, which may include non-public Personal Information:
Personal and financial Information you give us as a result of using the Service, such as your address, e-mail address, date of birth, telephone number, bank account number, bank account information, and credit/debit card number. Under certain circumstances we will also collect and save information obtained from scanned copies of official identification documents, including your Passport or Drivers’ License.
Third party Personal Information you provide in order for us to facilitate funds transfers, such as your contact list, recipient’s full name, physical address, email address, and phone number. However, we will not contact your recipients except as instructed by you or as required to complete a transaction. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided.
Information about your usage of the Service, including your transaction history, and how and to whom you use the Service to send or receive money.
Information that we lawfully obtain from third parties, such as identity verification services, electronic database services, and credit reporting agencies.
Information that we indirectly obtain from you, such as information about the hardware and software you use when accessing the Service, your IP address, and the pages you access on this website, and other websites that you visit prior to accessing the Service.
Your information is also collected through the interaction that may be established between you and our website as follows:
- Web site management (presentation, organization)
Why We Collect Information
We collect Personal and Non-Personal information for the following purposes:
To process your transactions.
To verify your identity.
To collect payment for your use of the Service.
To track, improve and personalise our Services, content and advertising.
To troubleshoot problems with the Service.
To comply with applicable laws and regulations, such as those relating to “know-your-customer,” terrorist financing, anti-money laundering requirements and the Canadian Money Transfer Regulations (AMF Quebec and FINTRAC Canada).
To detect and prevent fraud and other illegal uses of the Service.
To create an account connection between your account and a third-party account or platform (such as your online bank account);
To send you marketing notices, service updates, and promotional offers.
To collect survey information that will be used to monitor or improve the use of our Service and overall customer satisfaction.
We transfer, store, and process your personal data in Canada to provide you the Service and perform its obligations under this and related agreements. The applicable privacy laws of those other international jurisdictions may differ from those in Canada. We will retain your information for as long as your account is active or as needed to provide you Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Log files and cookies
We collect certain information through log files and cookies. This is mainly the following information:
- IP adress
- Operating system
- Pages visited and queries
- Time and day of connection
The usage of such files allows us to:
- Improvement of our service
- Profiling of clients
- Tracking and Controls
Disclosure of your information
We undertake not to market the personal information collected. However, we may share this information with third parties for the following reasons:
- Profiling of clients
- Execution of the order
If you do not want to have your personal information shared with third parties, you may notify us at any time thereafter, as mentioned in the following section.
We are committed to offer you the right to oppose and opt out of your personal information.
The right of opposition is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.
The right of withdrawal is understood as the possibility offered to Internet users to request their personal information no longer appear, for example, in a mailing list.To apply these rights, you can contact us by Email: firstname.lastname@example.org
Access to information
Subject to applicable laws, you may have the right to access information we held about you. Your right of access can be exercised in accordance with the relevant data protection legislation. Any access request may be subject to a fee of to meet our costs in providing you with details of the information we hold about you.
Where we store your personal data
The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information. To ensure the security of your personal information, we use the following measures:
- SSL (Secure Sockets Layer) Protocol
- Secure Electronic Transaction Protocol
- Access Management - Authorized Person
- Network monitoring software
- Data backup
- Digital certificate development
- Login password
We are committed to maintain a high degree of confidentiality by incorporating the latest innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a risk involved when using the Internet to transmit personal information.
We are committed to complying with the legislation in Canada and following law : Personal Information Protection and Electronic Documents Act (PIPEDA)